Privacy Policy

Who we are

Swanage & Dorset Scaffolding and Roofing Ltd (trading as SwanDor) is a scaffolding and roofing contractor based in Swanage, Dorset. Our website address is swandor.co.uk. If you have any questions about how we handle your data, please contact us at info@swandor.co.uk.

What information we collect

We only collect information that you voluntarily provide to us. This includes:

• Your name, phone number, and email address when you submit an enquiry or contact form
• The address or postcode of the property you need work on
• Any details about the job you provide in your message

We do not use cookies for tracking or analytics on this website. We do not run advertising or marketing trackers.

How we use your information

We use the information you provide solely to:

• Respond to your enquiry and provide a quote
• Arrange and manage your job booking
• Contact you about your project while work is in progress

We will not add you to any marketing list or share your details with third parties for marketing purposes without your explicit consent.

Who we share your data with

We only share your information where it is necessary to complete your job. For example, if your project involves our partner PowerWash Bros Ltd for roof cleaning or property maintenance services, we may share your contact and property details with them solely to coordinate the work. We do not sell or pass your data to any other third parties.

How long we keep your data

We keep your contact and job details for as long as necessary to fulfil the contract with you and to comply with legal obligations (such as financial records). For general enquiries that do not proceed to a booking, we will delete your details within 12 months.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data (where we are not legally required to keep it)
• Object to or restrict how we process your data

To exercise any of these rights, please email us at info@swandor.co.uk. We will respond within 30 days.

Contact & complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk, or call 0303 123 1113.